What we confirm
- Pet routines, triggers, feeding instructions, and access points
- Who lives in the home and who may be present during visits
- Where supplies, leashes, carriers, and medications are stored
- Emergency contact and veterinarian information
What we confirm before in-home pet care starts
The meet-and-greet confirms pet temperament, household access, visit timing, emergency contacts, veterinarian details, and whether the requested services match the home.
What happens next
- We confirm whether the service request is accepted.
- We adjust or decline the requested service if the address, schedule, household, or pet needs cannot be served.
- We may decline or stop the process if the pet, household, or location is not workable.